Company Policy
Legends is not responsible for:
- Manufacturing imperfections, dye lot
- Variations, surface texture variations
- Colour pigments, effects of humidity & temperature, sizes & colour of available aggregates, poor packaging & effects of efflorescence.
- Any exceptions must be made by the manufacturer’s representative.
25% Restocking Fee Applies To:
- Return Exceptions
- Interlock returned in original packaging and in original condition & must be approved by Legends Management
- Special Order interlock (must be in original packaging) and approved my Legends Management
No Returns on:
- Any Natural Stone
- Veneers
- Counter Tops
- Custom Orders
- Water Features
- Artificial Turf
- Outdoor Appliances & Accessories
- BBQ Grills & Pizza Ovens
- Open or Used Products
Sample Deposits
- Must be returned within 14 days with original invoice for refund.
Skid Deposit Return
- Must be returned no later than Nov 30 of the same year, for refund.